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Speaking Topics
Would any of these programs suit your next conference or training event?
"Take This Job And Love It - Keeping Yourself Fired Up And Motivated About Your Job"
In today's stressful work environment, staying self-motivated about your job is not an easy task. This session will discuss ways to find your inner motivators that will help you remember why you took the job in the first place. The money and benefits get you out of the bed in the morning, but are they enough to get you to want to go to work and enjoy it while you are there? Don't change jobs; change your attitude about your job.
"Motivating Without Money"
Creating an environment in which people can motivate themselves can be done without breaking the bank. This session will help you develop a plan to help create motivation and engagement in your work force. From recognition and reward ideas, to elements of your communication and culture, you will walk away with ideas you can use tomorrow.
"How To Avoid A Shark Attack - Dealing With Difficult People And Tough Situations"
Not all people are friendly and easy to deal with. Learn how to deal with the "sharks" in your life by learning why they act the way they do and the best way to handle them.
"The HOW Behind WOW!--How To Avoid The Top 5 Customer Service Mistakes"
Based on Peggy's book, Customer Service: How To Do It Right!, this session shares a step-by-step, do it yourself strategy to keep customers loyal, attract new ones and increase your profits. Learn the recipe for a reliable system to help you create a lasting service culture.
"Kiss, Bow Or Shake Hands--Avoiding Cross Cultural Misunderstandings"
Inter-cultural communication and understanding is a critical part of a team's success. Everyone comes to the workplace with different values, traditions and cultural backgrounds. And that can cause friction in the workplace if people do not understand and value the differences. This interactive presentation discusses how to look at situations across cultures as "different" rather than right or wrong.
"From Bebop To Hip Hop - Working Effectively With The Generations"
For the first time ever, there are four generations in the workplace. And surprise! They don't always get along or work together effectively. Each brings their own set of expectations and values and often blames other generations for workplace problems and issues. Learn the characteristics of each generation, their values and how you can manage and work effectively with each.
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