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Customer Service: The Key To Your Competitive Edge
Price:
$19.95
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A common sense guide to creating happy customers and keeping them that way!


Customer service is your most valuable marketing tool in today's competitive business climate. Here is an easy-to-read, practical step-by-step guide to establishing a customer service program in your organization.

Details:

Learn how to:


  • Boost your bottom line 25-85
  • Evaluate your current customer service program for flaws and barriers
  • Learn what your customers really want
  • Establish a customer service program that every employee can understand and practice
  • Motivate your employees through rewards and recognition


     

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Copyright 2010 Peggy Morrow & Associates. All rights reserved.


Peggy Morrow & Associates
15810 Brook Forest Drive
Houston, Texas 77059
281-280-8190
800-375-1982
FAX 281-286-9477
E-mail info@peggymorrow.com

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