Are you fed up with the poor service you seem to experience everywhere? Especially during holiday season, it can be a real hassle just to get people to take your money.

Well, have you ever considered that you may be part of the problem? Here are some tactics you can use to get better service.

1. Be sure to treat the service provider as a person - not an obstacle that is in your way. Avoid grumpy body language. Be friendly and approach them with a smile, not a scowl.

2. If you are there to complain about something or have a problem, I find that saying, "I really need your help," is a good way to start. Most people will respond positively to that because it makes them feel worthwhile when they are able to help someone.

3. State your problem in a controlled, even-tempered manner. Above all, don't raise your voice or yell at anyone. That will get you nowhere.

4. Be very clear about what you want out of the encounter. Do you want your money back or an apology? All too often, all customers really want to do is complain to someone and get their anger out. I repeat, that will get you nowhere.

5. When applicable, assure the customer service provider that you know it is not their fault but that you are very upset about the situation.

6. In non-complaint situations, try to develop some rapport with the employee. "Wow, it's really busy in here today. They should get you more help!" Smile. Compliment the employee on their knowledge, helpfulness, dress, or grooming. Life is an echo - you get back what you send out.

7. And stay off your smart phone! It is so rude to expect someone to serve or help you when your attention is elsewhere. It sends a very negative message to the service provider and says that you feel they are just someone there to serve your needs. And that leads to rude service.

Of course, not all of these work all the time, but I have found that most of the time they do. I hope you have a wonderful holiday season and New Year!