"Your session on "Managing and Motivating the Generations" was a big hit at the hotel. Managers that attended the class are still talking about it. It is great when a session creates as much conversation and interaction as you session did."

Keith Schmitt
New Orleans Marriott


"In a word:  sensational.  I truly believe that Peggy's workshops have made a difference in the climate of our college.  Participant evaluations (from a fairly cynical bunch) were extremely high and well deserved.  I honestly felt that the money spent on these programs was an excellent investment and has already begun to produce dividends for San Jacinto College Central."

Peggy has a gift for making her workshops entertaining, interactive, and rewarding.  The bonus we received from her training was a greater "sense of team."  I have no doubt that any organization who utilizes her for staff development will be as "wowed" as we were."

William G. Raffetto, Ed.D.
San Jacinto College Central


"I want to let you know our entire company was inspired by the training program you delivered.  The content you created was excellent and your presentation really struck a cord wth our team members.  I have received more positive feedback from people on our team than any other program we have attended....I have seen a noticeable improvement in focus and teamwork already."

Phillip Campbell
Franchise Concepts, Inc.

"We have finally received the evaluations and your presentation was the highest. Your session was outstanding!"

Karl Strobl
International Energy Credit Association

"Thank you for creating and delivering the "Outrageous Service" training program for our Member Cities. The interviews and background research that you conducted in preparation of the training program were quite unique. As a result, audience response during each presentation was outstanding -- certainly one of the most effective uses of audience participation I have witnessed."

Brian Jackson
Oklahoma Municipal Power Authority

"You made our seminar a huge success.  Everyone left re-thinking how to react in different situations."  Some comments:

• "I really enjoyed this speaker - she was down to earth and presented the material in an interesting way."
• "Seminar was fantastic - thanks IAAP!"
• "Speaker was great!  Very motivational."
• "The speaker was great.  She was very knowledgeable.  Great handouts."
• "I feel I can take back useful info to my job."

Diane Taron
International Association of Administrative Professionals - Oklahoma City Chapter

"Thank you so much for your outstanding presentations at our National Meeting of managers. I have heard nothing but superlatives. And this from a group of managers who are not easily impressed! Your preparation prior to the meeting was certainly a factor in its success. You also have an interactive style which makes learning fun, but isn't threatening at all. Thanks for the outstanding job!"

Bernie Kustra
Affiliated Building Services

"Professionalism is certainly a topic that covers many areas of expertise, and feedback from our employees indicates that you presented a wonderful overall program. Your presentation skills, sense of humor, and familiarity with the subject matter provided each individual with new elements for success in business."

J. G. Dewease
Senior Vice President
Louisiana Power & Light Company

"Everyone thoroughly enjoyed your "Building Blocks of Customer Service" presentation. You were very well received, especially as the first session of the day so early in the morning. The audience participation techniques you implemented really got everyone interested and receptive for your presentation."

Melissa S. McGee
Leisure Management International

"Your program was a tremendous success.  Your talent as a speaker, coupled with your friendly, outreaching personality will long be remembered by our employees.  We think you are super and thank you for a great day."

W. Don Holt
Pasadena Bayshore Medical Center

"Ms Morrow has conducted numerous training seminars for the NASA Johnson Space Center and always receives excellent evaluations. She is a true "professional" with dynamic presentation skills and extensive credentials as a trainer."

Freda M. Marks
NASA

"Without any reservations, I recommend Ms. Peggy Morrow to any organization interested in developing customized training for their employees."

Gene Miller
Cypress Fairbanks Medical Center

"Peggy's style exudes energy and optimism, yet her feet are planted firmly in reality. She quickly created an atmosphere of trust and made the participants feel comfortable. The responses from the participants were very favorable. She received an average score of 4.7 of a possible 5 on the evaluations."

Lindy Churchill
Tenneco Minerals

"She works with a high energy level and creates an enthusiastic environment for the session.  Participant feedback, both written and verbal was very positive."

Brooks. G. Franklin Jr.
Agrico Chemical-Faustina Plant

"In my 25 year career I have been a participant in many training activities. I found you to be one of the best I have met. You not only know your subjects very well, but your ability to be flexible and adjust your programs to the needs of the group is outstanding."

Charlie D. Hill
Director HUD

"Thank you for the wonderful motivating workshop you presented for our staff at St. John Hospital. I have heard only positive feedback from all that attended."

Pauli Marr, R.N. , M.S.
St. John Hospital

"I want to thank you for creating a superb Customer Service Team Building program especially for Solvay Minerals Inc. The interviews and background work you conducted to prepare for this seminar helped create an outstanding presentation with good audience response. Your work has definitely opened the door for ongoing progress in our department and I greatly appreciate it."

Gail Praeger
Solvay Minerals

"You have a naturally comfortable speaking style. The audience was very complimentary about the presentation and the long-term effect of the material presented was evidenced beyond two months after the program."

Lanelle Picarella R.N. M. ED.
Mercy Hospital

"The information you presented and the manner of your presentation was rated 'very useful.' We look forward to your follow-up."

John Perrin
Superintendent HRD
CIBA-Geigy Corp

"Peggy has presented seminars at two of our Annual Meetings and has been a "slam dunk." She is versatile and can tailor a presentation on a variety of timely topics. I promise she'll be a hit with your group regardless of age, gender or interest."

Dan Borne
Louisiana Chemical Association

"Wow¼ What a great presentation! It was so exciting to see people continue to come into our session and stay to hear what you had to share with us. As you know, there are many options for education at a convention of this size. It speaks well for you that people were leaving other presentations and then commenting on how much more information you had to offer than the other sessions running concurrent to ours."

Katherine Frank
Women's Council of Realtors

"Thank your for the outstanding presentation at the recent Southern Gas Association in new Orleans. It's not easy keeping an audience involved the last two hours of any conference, especially when the crowd has experienced the hospitality of Bourbon Street the night before. Your lively, interactive style however, kept our participants involved and enthused. The fact that you took the time to accurately tailor your subject matter to the needs of gas industry employees was a key to the positive response from the audience."

Pat Downey
Southern Gas Association

"I want to thank you for the Member Service training that you did with my staff over the past year. When you started I had a group of employees waiting for members to ask for, sometimes beg, for answers and products. I had departments and no teamwork between them. Employees now look for needs that the members have and offer them solutions. The teamwork among staff members is terrific, work no longer piles up and employees look for ways to help each other. My Board of Directors told me that they enjoy being waited on,and that the employees are friendlier and more helpful than they have ever been."

Cary Anderson
Cosden Federal Credit Union

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